Clearing Cache & Cookies in Your Browser

To clear your cache and cookies in your browser, please follow the instructions below:

Internet Explorer 6
  1. Select Tools, then click Internet Options.
  2. Click on the General tab and then the Delete... button.
  3. Click the Delete Files... button and then press OK on the Delete Files confirmation window.
  4. Click the Delete Cookies... button and then press OK on the Delete Files confirmation window.
Internet Explorer 7
  1. Select Tools, then click Internet Options.
  2. Click on the General tab and then the Delete... button.
  3. Click the Delete Files... button and then press Yes on the Delete Files confirmation window.
  4. Click the Delete Cookies... button and then press Yes on the Delete Files confirmation window.
Internet Explorer 8
  1. Select Tools, then click Internet Options.
  2. Click on the General tab and then the Delete... button.
  3. Uncheck Preserve Favorites website data and check both Temporary Internet files and Cookies then click Delete.
Internet Explorer 9 & 10
  1. Select Tools, then click Safety, then click Delete browsing history....
  2. Uncheck Preserve Favorites website data and check both Temporary Internet files and Cookies then click Delete.
Firefox
  1. Click the Firefox menu (top left hand side of the browser) and go to History, then Clear Recent History....
  2. Click on the drop down box to the right of Time range to clear: and select Everything. Then, click on Details and check both Cookies and Cache. Click on Clear Now.
Safari
  1. Click Tools, then click Reset Safari....
  2. Check Empty the cache and Remove all cookies, then click on Reset.
Google Chrome
  1. Click on the wrench icon then click Tools then Clear browsing data...
    Check the following:
    • Empty the cache
    • Delete cookies and other site and plug-in data
  2. Select the beginning of time in the drop down box and click on the Clear browsing data button.